Delivery and Returns

Fast Delivery

For goods in stock, goods will be dispatched from our ware house within 2-3 business days.

Some items may have a longer lead time, you will find this information in the product information.

Delivery is by our courier service.

Some item like furniture make take a longer delivery time.

Please Note:
Our couriers are only insured to deliver items to goods inwards, reception or your front door.

We can also install chairs and larger items when your delivery address is located near our own van routes. 

Please ring for quotation before ordering.

Rates

Returns

KOS will refund or exchange any item purchased from www.kos.ie. If the item has been sent in error or is defective, KOS will arrange collection and return. Otherwise the onus is on the customer to arrange and pay for the return of the items.

Please notify us within 14 day of purchase should you wish to return items.  You will need a Returns Note Number, which you will need to quote when returning items.

All goods must be unused, unopened, in a saleable condition and in their original packaging. 

Refunds will be issued on receipt of returned goods.

Custom Made Furniture 

KOS must be informed of defect within 24 hours of delivery for items manufactured to individual specification.  Due to the inividual nature of these items www.kos.ie treat them differently. 

Please call 0504 43317 immediately you notice the fault.