We operate two physical locations in Ireland and a Virtual Consultation Suite:

• Dublin Showroom: 3 Clare St, Dublin 2, D02 KC82.
• Tipperary Showroom: Tobin's Cross, Holycross, Tipperary, E41 TP04.
• Virtual Showroom: Online video consultations available globally.

Yes, our showrooms operate strictly by appointment only. This ensures that one of our senior ergonomic consultants is fully available to give you an uninterrupted assessment and guide you through the equipment safely and effectively.

Standard showroom visits are completely free. However, if you require a formal, 1-on-1 Clinical Ergonomic Consultation, you can add this during the booking stage for only €35 + VAT.

This premium service is led by a qualified ergonomist, physiotherapist, or occupational therapist to ensure you receive expert advice tailored to your specific clinical needs.

Our remote consultations are 45-minute clinical assessments conducted via video link. There is a fixed fee of €35 + VAT for this service.

Once you book your slot, a secure payment link will be sent to you separately via email. Please note that your appointment will not be secured or confirmed until this payment has been made in full.

This policy applies exclusively to paid Remote Consultations. We require that you notify us of any changes or cancellations as soon as possible.

Failure to notify us of a cancellation or a no-show will result in 100% of the consultation payment being retained. Additionally, you are permitted to change or reschedule your appointment only once after the initial booking.

A standard consultation typically takes between 45 to 60 minutes. This gives us ample time to discuss your needs and allow you to thoroughly test multiple equipment options without feeling rushed.

If you have been referred by a medical professional, please bring any clinical notes or referral letters. It is also helpful to have rough measurements of your desk height or photos of your current workstation setup.

While we hold stock of certain popular accessories (mice, keyboards, posture aids), most premium chairs and sit-stand desks are customizable and delivered directly to your location. Your consultant will advise you on lead times during your visit.

Dublin Showroom: There is on-street paid parking available on Clare Street and surrounding areas (Merrion Square).
Tipperary Showroom: Yes, we offer ample free parking directly outside our facility at Tobins Cross, Holycross.

During your visit, a Clinical Ergonomist will conduct a comprehensive postural analysis. We will discuss any musculoskeletal issues, take specific body measurements, and guide you through an equipment fitting process to find the exact chair and desk height suited to your anthropometrics.

You can test our full curated range of clinical ergonomics equipment. If there is something you would specifically like to try just include it in your message when booking your appointment.

Yes. Under the Safety, Health and Welfare at Work Act 2005 and the 2007 General Application Regulations, Irish employers are legally mandated to perform DSE (Display Screen Equipment) assessments for any employee who uses a computer or screen for more than one hour per day.

Standard assessments are often "tick-box" exercises performed by non-specialists. A KOS Clinical Assessment is performed by qualified Physiotherapists or Occupational Therapists.

We don't just look at desk height; we evaluate the employee's specific medical history, pre-existing conditions, and postural habits to provide a solution that actually prevents injury.

Absolutely. Our Remote DSE Assessments are conducted via secure video link and are fully HSA compliant. They include the same level of detailed reporting and clinical oversight as our onsite visits, making them an ideal, scalable solution for hybrid teams across Ireland.

A typical professional workstation assessment takes between 30 to 45 minutes per employee. This allows our consultants enough time to assess the environment, educate the user on correct posture, and make immediate ergonomic adjustments.

HSA guidance suggests that assessments should be reviewed every two years, or sooner if an employee moves workstation, a new piece of equipment is introduced, or an employee reports discomfort/pain.

Each employee receives a detailed report featuring a RAG (Red, Amber, Green) risk rating. These reports are instantly synced to our Management Portal, giving employers a full audit trail, cost-analysis of required equipment, and a clear record for HSA inspections.

You can book both individual specialist assessments and corporate bulk assessments directly through our dedicated portal.
Book an Assessment →

Yes. While we work extensively with enterprise clients, individuals suffering from pain or seeking a clinical setup can book a private 1-to-1 specialist assessment for their home or office.

The cost of the assessments depend on the type of assessment required and the number of assessment to be carried out. To get a detailed quote use the booking form at the bottom of this page https://www.kos.ie/dse-assessments

Level 1 (Foundation): Equips staff to perform standard workstation audits and identify basic ergonomic hazards.
Level 2 (Advanced): For experienced assessors; focuses on clinical knowledge for managing complex MSK medical cases and advanced equipment specification.

All upcoming public course dates and booking facilities are available on our Training page.
View Dates & Book Courses →

Yes. Participants receive a verified KOS Ergonomic Academy Certificate, proving "Competence" as required by HSA inspectors.

Our public courses are held in a Live Virtual Classroom via Zoom/Teams. We also offer private, on-site training delivered directly at your corporate premises for larger teams.

Public virtual courses have a set per-seat fee (visible on the booking page). For private corporate groups, we offer bespoke daily rates. Contact our team for enterprise pricing.

The courses are designed for Health & Safety Officers, HR Managers, Facilities Managers, Occupational Health Nurses, and Line Managers responsible for team wellbeing.

You will be sent a secure joining link along with your digital course materials 1 day before the course begins.

After successfully completing the course and the required practical assessment, you will be sent your certificate via email within 5 working days.

Your certification is valid for 3 years. After this period, we advise you to take a refresher course to stay updated on new legislation and hybrid working standards.

Our system is a cloud-based SaaS platform that allows you to use it globally across all your corporate locations and remote working hubs.

Reports are delivered instantly into the unified Management Command Centre. HR and EHS managers can export detailed PDF compliance reports or CSV data directly from the dashboard.

We offer a full-featured 30-day trial for enterprise teams to evaluate the software.
Request a Free Trial →

No installation is required. The platform is fully web-based and accessible via secure login on any modern web browser.

Yes. All employee data and medical notes are stored on secure EU-based servers, fully compliant with GDPR and enterprise data security standards.

If you are having trouble booking your assessment, please use the live chat and we can help you straight away.
Launch Live Chat Now →

If you are receiving an error during the booking process, please open our live chat immediately. Our support team can bypass the error and help you secure your slot manually straight away.

Navigate to the portal login screen and click "Forgot Password." If you do not receive the reset email within 5 minutes, please check your spam folder or contact assessments@kos.ie.

Yes. "Super Admins" can assign regional or department-level access to Line Managers, restricting their view to only their specific teams.

When you parcel leaves our warehouse tracking information will be sent to the mobile number we have on file for you. You can input the tracking information into the below link and this will give you updates:
GLS Parcel Tracking →

For a more detailed breakdown of your delivery please enter the delivery Eircode under "shipment information".

Not to worry, the KOS support team are happy to help. If it says your parcel has been delivered but you haven't received it please contact us directly at support@kos.ie and we can liaise with the GLS team and assist with locating the parcel and solving the issue.

Standard items are delivered within 30 days. Custom-configured ergonomic chairs (built to specific anthropometric measurements) may have extended factory lead times. You will be notified of exact dates upon order.

You have a right to cancel or return faulty goods within 30 days. Please email support@kos.ie with your order number and photos of the fault to initiate an RMA (Return Merchandise Authorisation).
View Full Returns Policy →

Yes. We offer "White Glove" delivery and installation for corporate fit-outs and sit-stand desks. Our technicians will assemble the equipment, remove all packaging, and ensure the desk is calibrated.

We accept all major Credit/Debit Cards (Visa, Mastercard) via Stripe, as well as electronic bank transfers (EFT) for corporate invoices.
View Payment Details →

Yes. Registered enterprise clients and public sector bodies (HSE, Government Departments) can submit official Purchase Orders directly to sales@kos.ie.

We are always looking for passionate clinical ergonomists, software developers, and sales professionals. To apply, send your CV and a cover letter detailing your expertise to careers@kos.ie.

All active vacancies are posted on our official LinkedIn page and updated directly on the KOS website.

Yes. We run a robust mentoring programme for recent graduates in Physiotherapy, Occupational Therapy, and Human Factors, helping them transition into corporate clinical ergonomics.

As leaders in hybrid-work ergonomics, we practice what we preach. We offer flexible and remote working models for eligible roles, ensuring our staff are supported with a fully ergonomic home setup.